Sheraton Kansas City Hotel at Crown Center

You are here Home  > Hotels and Inns >  Sheraton Kansas City Hotel at Crown Center

Formerly the Hyatt Regency, the Sheraton Kansas City Hotel at Crown Center building has seen some tragic incidents. In 1981, two walkways collapsed onto a dance competition in the lobby, killing 114 and injuring 216. It is supposed that the hotel’s occasional supernatural visitor, a ghostly woman in a tea gown, was Kathryn Sullivan, a victim of the collapse.

If you've had a paranormal experience here, or have any additional information about this location, please let us know!

Rate this Haunted Place

What do you think? Is this place really haunted? Voice your opinion here! Click "thumbs up" if you think its haunted, or "thumbs down" if you think its all just a tall tale.

Geographic Information

2345 McGee St
Kansas City, MO
United States

Get Directions »
39.084708723729115, -94.57974241454161
Jackson County, Missouri
Nearest Towns:
Kansas City, MO (1.0 mi.)
North Kansas City, MO (3.3 mi.)
Kansas City, KS (3.3 mi.)
Westwood Hills, KS (3.6 mi.)
Westwood, KS (3.6 mi.)
Mission Woods, KS (3.8 mi.)
Roeland Park, KS (4.3 mi.)
Mission Hills, KS (5.0 mi.)
Avondale, MO (5.1 mi.)
Fairway, KS (5.1 mi.)


Please note: It is your responsibility to acquire appropriate permissions before investigating any location listed on this site. Private property should be respected at all times, as should all posted signs concerning trespassing, hours of operation and other local regulations. Many "ghost hunters" have been arrested because they failed to contact property owners and/or local authorities ahead of time.

Share Your Experiences

Close Comments

Comments (8)

  1. I basically grew up in Crown Center as a child and recently I went there with some friends for a photo shoot, We decided to take photos in the Sheraton (Pretty sure that’s where we were) And I swear I saw a lady in fancy dress. I just looked up the victim list of this accident and Kathryn Sullivan looked almost exactly like the woman I saw.

  2. I have not seen very many paranormal experiences posted about this hotel, so I am hoping by posting it will illicit feedback. I went to the Sheraton for a recent visit to a client located in the area. I did not know anything about the past history of the location….how would you as the hotel does not at all look like your typical, haunted location.

    When I arrived, I immediately went to the front desk to grab my room key. As soon as I approached the front desk and was able to look around the hotel I just got this super creepy feeling. I can’t really explain it other than my hair on my arms felt like they were standing straight up, and I just had this odd feeling like something was not right. Even as I got on to the elevator to head up to my room, I said out loud “this place is creepy.” I literally could not shake the feeling all night.

    Finally, after I ate at the hotel restaurant I headed to my room and decided to put the creepy feeling to rest by proving to myself that their was nothing wrong with the hotel by Google searching the history. As you can imagine, I was a little taken back (and shaken) when I found out about the 1981 disaster that occurred in the lobby of the hotel. To put it lightly, I was very freaked out!

    Later that night, I got ready for bed and tucked myself in. This is when the incredibly weird thing happened that I am still trying to explain, or even write off as my imagination. In the middle of the night, I woke up to a pressure on top of me. I sleep on my stomach, so it was as if someone was laying on me and embracing my back. I did not feel like it was malicious in any way, and it almost felt like someone was hugging me. Every time I would wake up fully, the pressure on my back would disappear. This happened about five times that night and each time I would wake up and the pressure would disapate. At one point, I was brave enough to open my eyes and peak out from under the covers, but nothing was there.

    Again, I have not heard anyone else that has had this type of experience at this location, if you have, please share!


    • I have had similar experiences in the past, believe it or not due to a nonserious medical condition called restless leg syndrome. (There is probably some long Latin name for it as well.). Almost identical to what you describe and with a similar thought originally – my house/hotel room is haunted. It is treatable with a perscription medication called Pramipexole Dihydrochloride). I belive the trade name is Miraplex or something like that. The good news is it works and this almost nightly event is now very rare for me. Good luck and discuss with your Doctor if it is still going on.

  3. My 17 year old daughter and I walk here in the winter (we start at Union Station and walk the “Link” ) to the Sheriton in the evenings. She knew nothing about the history of the hotel and told me the first time we entered the lobby that she felt strange like someone drowning. Later I looked it up. People had drowned in the tradgedy there in 1981. Because the doors were blocked and people were trapped under the debris and the sprinkler system couldn’t get shut off before the help could save them. Eeery.

  4. I was waiting for an elevator in the lobby with a friend of mine`. He left to go look at some piece of art or something in the lobby. A young guy wearing a black tuxedo with a blue bow tie walked in front of me and then disappeared through the elevator door. My friend I was with is a non believer of stuff like that so I didn’t say anything. I still remember what the guy looked like. Probably about 5’8″, mustache, black hair parted down the middle and a large nose.

  5. Several times in the mid to late 1990s my mother and I attended the Lyric Opera balls that were held there at the Hyatt Regency. One night I woke up from a very lucid dream where I heard people screaming and running down the hall of the hotel. I had a very intense heavy feeling of fear and crisis and sadness. I did not go to bed thinking about the 1981 disaster at all. I was a young woman and had just been enjoying being at the ball and drinking champagne and having a good time. The dream stayed heavy on my spirit for several days when I finally made the connection that I must have tapped into trapped energy or a trapped moment in time that still lingers at that hotel. There is a lot of heaviness there that needs to be cleared out. Those people need to be set free and the trauma released through some form of spiritual cleansing. It’s a beautiful hotel I never had any weird feelings about it while I was attending events it was just that one moment in time during the middle of the night when that dream happened.

  6. I just returned from a conference held at the Sheraton Crown Center in Kansas City. My first impression was that this hotel was really beautiful and luxurious but had a really weird feeling. I was locked out of my room and a security guard filled me in about the tragedy which definitely set off some alarms to me. The next day, I was in a board room meeting that is on the third floor, the level E. During the meeting I heard awful screaming that interrupted our conversation. Some people thought that it could have been just a child but to me it sounded as though someone was reacting to a terrible traumatic accident and in hysterics. A few of us looked out over the mezzanine but didn’t see anything going on. The screaming was very loud and echoing, at least that was my experience. I was shocked that people were going about business with someone in this condition and there were no police or ambulance. After about 7 minutes, it ended. I asked at the front desk what had happened and they said that they didn’t have any reports of anyone screaming. We asked other people that were at the conference in other parts of the buildings and no one else experienced it. Only the eight of us that had attended that meeting in that specific board room on Oct 20,2018. I want to point out that I had known about the accident, but other people in the meeting did not know about the accident. We did not even talk about it until much later in the meeting. Since this con

  7. I walked into this place through a series of outdated-looking halls from the parking garage. I immediately had a weird, unsettling vibe from walking through the halls and using the elevator, almost like the place was frozen in a state of sadness.

    That didn’t even compare with how it felt in the atrium. I walked to the counter and almost immediately regretted going to this place. Despite its mild attempts at edgy decor, the whole atrium area was charged with a heavy melancholy that I couldn’t explain. I was filled with a feeling of dread that I couldn’t shake off. Then, a friend of mine who I met there explained what happened in 1981. I Googled the tragedy and up came photos showing that dozens of people had died where I was currently standing. What’s more, I read that the halls and the parking garage that I entered through were turned into a makeshift morgue for the bodies that night. Needless to say I couldn’t think of anything else the whole evening.

Share Your Comments

Your email address will not be published. Required fields are marked *

Have a photograph taken from this location? Use the "Browse" or "Choose File" button below to select an image to upload along with your comment.


Disclaimer: The stories posted here are user-submitted and are, in the nature of "ghost stories," largely unverifiable. makes no claims that any of the statements posted here are factually accurate. The vast majority of information provided on this web site is anecdotal, and as such, should be viewed in the same light as local folklore and urban legends.