Sheraton Kansas City Hotel at Crown Center

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Formerly the Hyatt Regency, the Sheraton Kansas City Hotel at Crown Center building has seen some tragic incidents. In 1981, two walkways collapsed onto a dance competition in the lobby, killing 114 and injuring 216. It is supposed that the hotel’s occasional supernatural visitor, a ghostly woman in a tea gown, was Kathryn Sullivan, a victim of the collapse.

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Geographic Information

2345 McGee St
Kansas City, MO
United States

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39.084708723729115, -94.57974241454161
Jackson County, Missouri
Nearest Towns:
Kansas City, MO (1.0 mi.)
North Kansas City, MO (3.3 mi.)
Kansas City, KS (3.3 mi.)
Westwood Hills, KS (3.6 mi.)
Westwood, KS (3.6 mi.)
Mission Woods, KS (3.8 mi.)
Roeland Park, KS (4.3 mi.)
Mission Hills, KS (5.0 mi.)
Avondale, MO (5.1 mi.)
Fairway, KS (5.1 mi.)


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Comments (4)

  1. I basically grew up in Crown Center as a child and recently I went there with some friends for a photo shoot, We decided to take photos in the Sheraton (Pretty sure that’s where we were) And I swear I saw a lady in fancy dress. I just looked up the victim list of this accident and Kathryn Sullivan looked almost exactly like the woman I saw.

  2. I have not seen very many paranormal experiences posted about this hotel, so I am hoping by posting it will illicit feedback. I went to the Sheraton for a recent visit to a client located in the area. I did not know anything about the past history of the location….how would you as the hotel does not at all look like your typical, haunted location.

    When I arrived, I immediately went to the front desk to grab my room key. As soon as I approached the front desk and was able to look around the hotel I just got this super creepy feeling. I can’t really explain it other than my hair on my arms felt like they were standing straight up, and I just had this odd feeling like something was not right. Even as I got on to the elevator to head up to my room, I said out loud “this place is creepy.” I literally could not shake the feeling all night.

    Finally, after I ate at the hotel restaurant I headed to my room and decided to put the creepy feeling to rest by proving to myself that their was nothing wrong with the hotel by Google searching the history. As you can imagine, I was a little taken back (and shaken) when I found out about the 1981 disaster that occurred in the lobby of the hotel. To put it lightly, I was very freaked out!

    Later that night, I got ready for bed and tucked myself in. This is when the incredibly weird thing happened that I am still trying to explain, or even write off as my imagination. In the middle of the night, I woke up to a pressure on top of me. I sleep on my stomach, so it was as if someone was laying on me and embracing my back. I did not feel like it was malicious in any way, and it almost felt like someone was hugging me. Every time I would wake up fully, the pressure on my back would disappear. This happened about five times that night and each time I would wake up and the pressure would disapate. At one point, I was brave enough to open my eyes and peak out from under the covers, but nothing was there.

    Again, I have not heard anyone else that has had this type of experience at this location, if you have, please share!


  3. My 17 year old daughter and I walk here in the winter (we start at Union Station and walk the “Link” ) to the Sheriton in the evenings. She knew nothing about the history of the hotel and told me the first time we entered the lobby that she felt strange like someone drowning. Later I looked it up. People had drowned in the tradgedy there in 1981. Because the doors were blocked and people were trapped under the debris and the sprinkler system couldn’t get shut off before the help could save them. Eeery.

  4. I was waiting for an elevator in the lobby with a friend of mine`. He left to go look at some piece of art or something in the lobby. A young guy wearing a black tuxedo with a blue bow tie walked in front of me and then disappeared through the elevator door. My friend I was with is a non believer of stuff like that so I didn’t say anything. I still remember what the guy looked like. Probably about 5’8″, mustache, black hair parted down the middle and a large nose.

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Disclaimer: The stories posted here are user-submitted and are, in the nature of "ghost stories," largely unverifiable. makes no claims that any of the statements posted here are factually accurate. The vast majority of information provided on this web site is anecdotal, and as such, should be viewed in the same light as local folklore and urban legends.